We're here to help you find the perfect bat
(585) 414-9389
If we're not available, we guarantee to return your call within 24 hours.
Rochester Maple Bats
Rochester, New York
Serving players nationwide
Monday - Friday: 9 AM - 6 PM EST
Saturday: 10 AM - 4 PM EST
Sunday: Closed
Orders ship 6 days a week
Orders are processed and shipped within 24 hours of payment confirmation (except Sundays). We ship Monday through Saturday to ensure your bat arrives quickly.
Standard Shipping: 5-7 business days via USPS Priority Mail or UPS Ground. Most customers receive their bats within this timeframe.
Expedited Shipping: Need your bat faster? We offer overnight and 2-day shipping options. Contact us for pricing.
Free Shipping: Available on orders over $100!
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package's progress on the carrier's website.
We ship to Canada and select international locations. Contact us for shipping rates and delivery times to your location.
We want you to be completely satisfied with your purchase. If you're not happy with your bat, we offer easy returns within 30 days of delivery.
Conditions:
Need a different size or model? We're happy to exchange your bat for another option. Contact us to arrange an exchange, and we'll guide you through the process.
If your bat arrives damaged or has a manufacturing defect, contact us immediately. We'll arrange for a replacement or refund at no cost to you. Please take photos of the damage or defect to expedite the process.
All bats sold by Rochester Maple Bats come with the manufacturer's warranty. Warranty terms vary by brand:
Marucci: 30-day warranty against manufacturing defects
Victus: 30-day warranty against manufacturing defects
Old Hickory: 30-day warranty against manufacturing defects
Annex: 30-day warranty against manufacturing defects
Manufacturer warranties cover defects in materials and workmanship. This includes issues like premature cracking due to wood grain defects, manufacturing flaws in the turning process, or finish defects.
Normal wear and tear, breakage from regular use, damage from hitting on the logo or handle area, and cosmetic issues that don't affect performance are not covered by warranty.
Important Note: Wood bats are natural products and can break during normal use. This is not considered a defect. We recommend keeping multiple bats in your bag.
To make a warranty claim, contact us with your order number, photos of the bat and the issue, and a description of the problem. We'll work with the manufacturer to process your claim quickly.
We're here to help! Call us at (585) 414-9389
Our knowledgeable staff is ready to assist you with product selection, orders, and any other questions you may have.
Yes! We offer special pricing for team orders of 6 or more bats. Contact us at (585) 414-9389 or [email protected] for a custom quote.
We can often arrange custom orders through our manufacturer partners. Contact us to discuss your specific requirements, and we'll let you know what's possible.
That's what we're here for! Give us a call and tell us about your playing style, preferences, and experience level. We'll recommend the perfect bat for you.
We operate primarily online and by phone to keep our prices competitive. However, local customers can arrange pickup by appointment. Call us to arrange a pickup time.
We accept PayPal, major credit cards, and debit cards through our secure payment system. For team orders, we can also arrange invoicing.